Oracle E-Business Suite Professional Services


oracle

CM Mitchell Consulting has provided Oracle consulting services since 1992, providing only the most experienced consultants for our clients. Members of our Oracle E Business Suite consulting practice have been working extensively with Oracle Applications, implementing, upgrading, customizing and extending the product to meet our client’s immediate and future business needs. Our consultants combine years of experience with Oracle technology along with practical business experience to provide our clients with solutions tailored to fit their specific requirements. Our staff consists of Solution Architects, Oracle DBAs, Oracle Developers, Project Managers and Oracle Applications Specialists.

CMMC provides the following services:

Business Process Analysis and Design


Our specialists work with your internal implementation team, ensuring an efficient and successful implementation based on your requirements, budget, and project timeline. CM-Mitchell implementation methodology helps to eliminate potential gaps in solution design. We begin with an in-depth project planning/inception phase. We then initiate a discovery and design phase through detailed analysis with your in-house experts. We develop and validate a full, end-to-end solution using pilot systems before user acceptance and approval. Finally, our team launches the "go-live" process, which includes on-site support.

Change And Risk Management


Periodic audits including key recommendations can make all of the difference when implementing or maintaining your Oracle system. This will mitigate risk to your organization. The CMMC team assists our clients in keeping their projects on track and their Oracle systems running smoothly for many years, accommodating a changing business model. The value of having an independent third party to review deliverables, project progress, system performance, data conversion accuracy, etc. is critical to keeping projects on track and on budget. Our services include:

  • Independent Verification and Validation (IV&V) services for implementations and upgrades
  • Module setup review of existing applications - has your business changed since you first implemented Oracle?
  • In-sourcing vs. out-sourcing comparison - At CMMC we’ve seen both models work effectively, what are the pros/cons of each and which is most cost effective for you?
  • Performance review - is your system running as fast as you would like?
  • Database tuning - a simple database tuning may be able to speed up your system
  • Hardware recommendations for new implementations
  • Backup and recovery review
  • Business Intelligence - are you getting the information out of your system that you are looking for?
  • Next steps - now that you have done the most difficult part what should you do next?
  • Sarbanes-Oxley compliance - will your system pass the test from your internal audit team?
  • System Access (security)
  • Segregation of duties
  • Testing compliance and sign-off

Content Enablement of Oracle E-Business Suite


CM Mitchell Consulting has developed DocSavi for Oracle E Business Suite, a solution that provides Oracle users full access to documents stored within ECM content repositories directly from the Oracle applications screens.

Conversion, Migration and Data Interfaces


The truly great consultants are the ones that understand the business that created the data. If the business data is not truly understood, there is no assurance that the data that has been converted or interfaced accurately. Our consultants know that improperly converted or interfaced data will result in business decisions that can be financially disastrous to a company. CM Mitchell Consulting has certified professionals on staff to understand and validate the exchange of business information.

Data Archiving


CM-Mitchell has partnered with Optim. Optim is a single, scalable solution that allows you to manage your Oracle data at the business object level: invoices, journals, or pay statements. Apply functional policies to segregate inactive application data from current activity and safely move it to a secure archive. Consistently satisfy service levels and quickly respond to audit and discovery requests with query or self-help access to standalone archives. Integrated archiving across the Oracle family of applications, and independent access to standalone archives enable you to protect your path to Project Fusion.

Implementation and Upgrade Assistance


The best implementations happen when our consultants work in partnership with our clients. New implementations of the Oracle E Business Suite require analysis of the business structure and the business processes of a company prior to setting up the system. Our staff has extensive experience completing implementations from the initial project planning stages to the final user training and testing. Leveraging the CMMC team’s experience in concert with our client’s knowledge of their business, we will save valuable time during the initial implementation and for many years to come. CM Mitchell’s methodology ensures that the Oracle system is setup using best practices to allow for optimal functionality. Additionally, our team follows an approach that will allow future upgrades to the software to be implemented in a straight-forward manner. Our staff has assisted many companies with their upgrade from character, client/server, or early 11.i software to the latest web enabled version of Oracle E-Business Suite. Our experienced staff combined with our proven methodology assures a proven, predictable implementation for our clients.

Post-Implementation Support


Our partnership with you doesn't end when your system goes live. We provide a dedicated service line to deliver post-implementation services and protect your Oracle EBS investment for the long term.

Project Management


As budgets grow tighter and project costs escalate due to the increasing costs of software, development and foundational technologies, companies must ensure that their projects are run as efficiently and effectively as possible. Not only can poorly managed projects create an uncontrolled drain of intellectual and financial resources, but lost opportunity costs to the business can also be staggering. To be successful, organizations must be capable of implementing and adhering to the processes, policies and functions that are required to contain project costs and timelines. Particularly when projects involve many lines of communication, it can be difficult for a technology-focused team to provide the level of communication necessary to manage expectations and timelines and ensure critical project success factors such as scope are met while focusing on the quality of technical delivery.

Similarly, many companies simply don't have project managers with the appropriate level of expertise or experience required to successfully manage large-scale projects. Whether a complement to CMMC-provided technology services or as a support to your in-house development team, CMMC project managers bring the discipline, processes and procedures required to mitigate project risk, increase project-level communication both within and outside of the project team, and ultimately ensure success.

Software Extensions and customizations


Our consultants are experienced in installing additional modules to existing environments, adding new customizations or eliminating old customizations, replacing them with new Oracle functionality. Extreme thought goes into any interface or conversion designed by CM Mitchell Consulting. Rather than modifying the application directly, program extensions are used to help ensure a smooth upgrade in the future. By utilizing Oracle’s existing workflow capabilities and user defined fields, specific business needs can be met without extensive development efforts. Examples include:

  • Invoice Automation
  • Punch-Out
  • XML Delivery
  • Automated Clearing House (ACH)
  • Electronic Data Integration (EDI)
  • Workflows
  • Framework

Solution Design


The ultimate success of our delivered solution is the primary goal at CM-Mitchell. Out implementation methodology helps to eliminate potential gaps in solution design. We begin with an in-depth project planning/inception phase. We then initiate a discovery and design phase through detailed analysis with your in-house experts. We develop and validate a full, end-to-end solution using pilot systems before user acceptance and approval. Finally, our team launches the "go-live" process, which includes on-site support.

Staff Augmentation


At CM-Mitchell Consulting, we believe that partnering with our clients is an integral ingredient in the success of our projects. Working in partnership with our clients results in our joint ability to deliver the right solution at the right price. We have a reputation of finding the quality Oracle E-Business Suite (EBS) resources needed to make projects successful. Whether you are looking to add one resource or staff an entire project team, we can help. Our Principal Consultants work closely to ensure that the candidates presented match our client's requirements. We place a great emphasis on the quality of the consultants we provide to our clients.

Strategic Planning and Direction


"In today's economy, customers may not be incllined to implement large-scale upgrades of their core operational systems. The ability to recognize rapid value in the near term without requiring an upgrade could be viewed as an effective way to build a strategic IT roadmap and lay the ground work for long-term success," Bruce Richardson AMR Research Chief Research Officer on Oracle E-Business Suite Release 12.1. At CM-Mitchell Consulting we will assist you in planning the best solution for your enterprise, to maximize your investment in a world-wide leader in Applications. Our endeavors with clients in a variety of industries display a proven track record for success in a timely fashion, known for accomplishing project completion providing client satisfaction according to enterprise budget.

Systems Integration and Testing


Managing multi-technology IT Projects and completing them within a fixed schedule and cost is essential for getting the expected return on investment. Considering the complexity of the tasks involved and the necessary combination of Technology and Project Management skills, most businesses have now decided to outsource the entire IT work of system design, hardware, software procurement, implementation, integration, testing & roll out work to IT services organizations like us. This turnkey execution of IT Projects is referred to as Systems Integration.

Collectively, we present end to end solutions in EBS to offer high value Systems Integration services. CM-Mitchell has strong expertise in delivering cost-effective, value-added testing services to our clients. Our testing services help to build end-to-end quality into processes, increasing schedule and budget predictability and reducing overall time to completion. Our testing excellence is demonstrated by our consistent achievement of a 'Zero defect Goal' for a clients.

Training


Just because a company has finished an Oracle implementation does not mean that their training needs are over. The ability to bring new employees up to speed quickly is a requirement that all companies face as they grow. CMMC offers training services designed to meet the varied needs of our clients. Services include:

  • Instructor-Led Training
  • Development of Training Materials
  • One-on-one Training

Our Oracle Certifications


  • Certified Associate - 10G Administration
  • Champion - 10G Sales
  • Champion - Benefits Implementation
  • Champion - Collaboration Suite
  • Champion - Content Database Suite Sales
  • Champion - E-Business Suite
  • Champion - General Accounting Implementation
  • Champion - Human Resources Implementation
  • Champion - Technical Pre-Sales